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Why to buy?

 

1. RADA Beauty your online shop of beauty and sport fashion - the passion that join us!
You can choose from wide range of products for woman.

For cosmetics: Make up palettes, eyeshadows, lipsticks, lipglosses, make up kits, compact powders, blushes, etc... of most searched brands in Internet.

For sport fashion:
Sport tops, sport pants, fitness outfits, padel and tennis outfits, etc... Wide variety of designs, colours and sizes at excellent quality-price relationship. Get in shape with RADA Beauty !

2. We offer you maximun confort - you can buy when you want - 24h. a day, all days in the year and you can do it via internet, telephone, via e-mail or via fax.

3. You decide how to pay your orders - with bank transfer or credit card. You decide where to receive it - at home, at work or at your post office.

4. You can buy safe and with the guarantee that your personal information are protected. We use all the information that you provide us (personal, demographic, collective, technical) only for managing your register account, answer your questions, and provide better and efficient service to our customers.

5. RADA Beauty is 100% satisfaction guaranteed !
If after you received your product , you decide to return it, you have 7 days to do it (only for sport clothes).

 

Shipment and delivery

 

We prepare and send your order by certified mail after we receive your payment. The delivery time is between 5-7 days although there are products with longer delivery time. Please, enter in the product description to see more detailed information about the delivery times.
If you need some special delivery, urgent or assured, please contact with us to check rates.

 

Privacy and policy

 

At RADA Beauty we are committed to ensuring our customers' privacy. In order to this, we adhere to the privacy standars we've set for ourselves in meeting customer expectations with respect to their personal information.
The personal data is registered in a file of RADA Beauty where every customer access them and can change, edit or cancel its information.

 

Exchanges and returns

 

100% guaranteed satisfaction.
If you are not satisfied with your purchase or if you like to exchange it, please, contact with us. We accept returns and exchanges only 7 days after you receive the product (only for sport clothes).
Shipping and handling fee is not refundable, unless it is result of our fault or mistake.
Buyer is responsible for all shipping charges of the returned product. Before sending any product back, please, contact us at contact@radabeauty.com
If you want to change the product you have 7 days to do it and the shipment costs for the new shipment will be charged to the buyer (only for sport clothes).

What happens if the product I receive is not what I have expected?

- Missing product: contact us and after we verify our fault we will send you the missing product.

- Wrong item: You have to send us back the wrong product and we will send you the correct item without any shipping cost.

- Broken item: You will need to send us back the broken item and we will send you a new one without any shipping costs.

 

Orders

 

From our online shop you can add products in your shopping cart. You are not obligate to purchase them, and you can leave your shopping cart in any moment.
You also have an option to add products in your list of favourites while you are looking products in our shop. Later on, you always can purchase the products of your list of favourites or recommended them to a friend.

 

Payment methods

 

You can pay with credit card, debit card or bank transfer.
If you choose to pay by bank transfer, please, do not forget to write your name and surname so we can easily locate your payment. Please, kindly find that the bank transfer arrives in 5-7 working days.
If you have any question or doubt, please, do not hesitate to contact us at contact@radabeauty.com.

 

Safe shopping
visalogo masterlogo

 

Rada Beauty has joined to the best current secure payment method, for the customer and also for the shop, so we are an e-commerce totally secure.

What does it involve ?

Secure authentication e-commerce service based on 3D Secure international protocol.

The authentication service of secure e-commerce based on 3D Secure international protocol, can be used for the owner in the certified commerces as secured by Visa or Mastercard, which appear identified by "Verified by Visa" ó "MasterCard SecureCode" logos, respectively.
Such service consist in the use of the real card, so the owner will provide the requested data to the e-commerce and to the end of transaction, 'La Caixa' will show a window to the owner and will be asked for the identification of its electronic banking password. Once the owner is identified, 'La Caixa' will authorize the transaction.

One secure buy consist basically of the card owner's authentication.

The buying mechanism is the next:

    • When you buy in a internet shop, as RADA Beauty, that contains the logos "Verified by Visa" o "MasterCard© Secure Code", and once a product has been selected and ordered, you will be asked to introduce the card info you wish to use for paying.

    • The system detects that your card is enabled in the Electronic Secure Commerce, and begins the owner's authentication through the current window.

    • This owner's authentication can be done by several ways, depending on the entity card's source, by mobile, by VINI, etc...

    • When you approve the operation the commerce receive the payment confirmation.

 

Order status

 

Once you connect to your personal account you can check your orders and view your order status.

 

Update your information account

 

Please, to avoid further inconvenience, update regularly your account ( shipment address, personal data, etc...)
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